Private Network vs Green Bits Network

Overview

Many Green Bits customers run on our pre-configured hardware including iPad, peripherals, and most importantly, network. Since iPads communicate wirelessly, having a strong network is vital to having a fully functional POS.

 

Green Bits Network

By using Green Bit's pre-configured networking hardware, we offer clients the security and peace of mind of having a technical support team which is able to remotely diagnose and troubleshoot networking issues.

The following network components are fully supported:

 

Private Network

By opting out of Green Bits' pre-configured hardware, it may become increasingly difficult for the support team to help diagnose and troubleshoot your network.

The Green Bits support team will still troubleshoot all software and hardware related issues but if the network is deemed to be the cause of the issue, they may not be able to assist further.

Green Bits Cannot:

  • Adjust necessary settings on routers/access points
  • Troubleshoot network connectivity issues
  • Monitor traffic on the network
  • Identify cause of issue

 

 

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