If your register scanner is giving you trouble, here’s how you can reset it by reconnecting the device.
1. Forget the device
Tap the “i” icon, then tap “Forget this device”.
We also recommend turning off Bluetooth at this point. If you can, also turn off any other nearby Bluetooth devices.
Listen for three beeps.
3. Turn the scanner on
Hold the small button down until you hear two beeps.
Scan this barcode
Scan the barcode above from at least 1–2 feet away. Listen for multiple beeps. If you don’t hear any, try scanning from different angles.
5. TURN THE SCANNER BACK ON
5. Turn the scanner back on
6. Scan this barcode
As before, scan the barcode above from at least 1–2 feet away. Listen for multiple beeps before continuing.
7. Tap the device to reconnect
If you turned Bluetooth off earlier, then turn it on again now.
8. Wait for the device to connect
The device status will change from “Not Connected” to “Connected”.
9. Open the Register app
You can now resume your sales.