Back Office Barcode Printer Setup

This setup allows you to print barcode labels for paraphernalia, and any other products that come into your store with defective or absent barcode labels. 

This setup won't print compliant labels for weighing out bulk flower. For that, you'll need the integrated scale or weigh station.

Before you set up:

  • Check your Internet connection
  • Make sure you have all hardware (see below)
  • Your router will need to be accessible

Checklist of hardware:

  • Barcode Label Printer (Zebra ZD410 or Zebra LP 2824)
  • Power cord for Barcode Label Printer
  • Ethernet cable 
  • Barcode labels
  • Personal Computer logged into Back Office  

1. Connect the power cord to both printer and power outlet.

2. Load barcode labels.

For Zebra LP 2824 Plus - See Zebra's LP 2824 User Guide, pages 13-17.

For Zebra ZD410 - See Zebra's ZD410 Setup Guide

3. Connect the printer to your router. Be sure to connect the printer to LAN and not WAN.

4. Turn on the printer. The On/Off button will be on the right side.

5. Go to the Settings page in the Back Office.

Note: Printing barcodes requires Google Chrome. You can download this web browser here.

6. Click Label Printer in the side navigation bar.

7. Install the label printing app.

A new window will pop up, prompting you to install the app in Google Chrome. Note: This must be done from a PC or Mac, not from the iPad. You will not be able to install this app on the iPad. 

8. Click "Launch Printer Config."

9. The printer's IP address should show up automatically.

Not showing up? You can manually enter the IP address! 

Note - The printer's IP address should show up automatically, but if it doesn't there is a way to manually enter the IP address by clicking on the Settings button next to refresh. To find the IP address of your printer manually, you'll need to print a configuration report.

To Print a configuration Report:

For Zebra LP 2824 Plus - you may need to do a factory reset. Hold the Receipt Printer button down for 3-5 seconds until the green light blinks once, and try again.

For Zebra ZD410 - hold down the feed and cancel button while the printer is turned on. The configuration report should print out. 

Then you can manually add the IP address!

To add the IP address manually, click the Settings icon in the upper right-hand corner. Then manually enter the IP address in the Printer IP Address that's listed on the top of your configuration report

No need to enter a Printer Port, just click the Green Check Mark. Your IP address will now appear!

Don't forget to set the printer as default!

10. Do a test print to verify that everything is working correctly.

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