TSP100 Ethernet receipt printer setup

Use the steps below to set up and start using your Star TSP100 Ethernet receipt printer with Green Bits.

Note: The TSP100 Eco USB printer, though similar, is not compatible with Green Bits.

Connect the printer to your network and load paper

1. Connect the power cord to the back of the printer, but don't turn the printer on yet.
2. Connect an Ethernet cord to the 100/10 BASE port on the back of the printer.
3. Connect the other end to your network.
4. Depending on your specific setup, this may be by connecting directly to a router, or to another networking device such as a network switch or Wi-Fi extender, or possibly to a wall-mounted Ethernet port that is connected to the network.
5. Open the top cover to load a roll of 3.125"-wide thermal receipt paper, with the lead of the roll toward the front of the printer, as shown in the diagram below.
   

Test the printer connection

1. Press and hold the FEED button on the front of the printer.
2. While continuing to hold FEED, power on the printer by flipping the switch on the left side.
3. Continue holding FEED for 3-5 seconds, or until the printer starts printing a diagnostic sheet, then release the FEED button.
4. The first sheet displays TSP100LAN at the top. Disregard this sheet.
5. On the second sheet, find the IP Address listed under Current IP Parameters Status.
   

Tip: If you see IP Address 0.0.0.0 and/or Didn't obtain, then your orinter is not connected to the network. Make sure that the Ethernet cord is securely connected to both the Ethernet port on the back of the printer and to a network device (typically a router, network switch, or wall-mounted Ethernet port). 

Confirm the connection on your iPad

1. On your iPad's home screen, tap Settings.
2. Tap Wi-Fi or Ethernet, depending on how your iPad is connected to your network. Most iPads use Wi-Fi. If you see an Ethernet option, that is most likely how your iPad is connected.
3. Follow the instructions based on how your iPad connects to the network.

iPad with Wi-Fi connection

1. On your iPad, go to Settings > WiFi and verify that your iPad is connected to Wi-Fi.
2. Tap the info icon  next to your WiFi name.
3. Verify that the first 3 sets of numbers next to IP Address match the first 3 sets of numbers on the Current IP Parameters Status sheet from the printer.
   

   Note: The last set of numbers will be different for each device on the network so they do not need to match.

4. Continue to Connect the printer to the cash drawer.

iPad with Ethernet connection:

1. Tap Ethernet and note the IP Address.
   
2. Verify that the first 3 sets of numbers next to IP Address match the first 3 sets of numbers on the Current IP Parameters Status sheet from the printer.
   

   Note: The last set of numbers will be different for each device on the network so they do not need to match.

Connect the printer to the cash drawer

The receipt printer controls the automatic opening of your cash drawer, even when you don't print a receipt.

1. Locate the cable that was included with the cash drawer, and connect the narrower end of this cable to the port on the back of the printer labeled DK.
2. Connect the wider end of the cable to the corresponding port on the under side of the cash drawer.

Note: Although the DK port appears identical to a standard landline phone jack, a phone-type cable is not compatible with the cash drawer. Please ensure you're using the cable that was included with the drawer.

Connect the printer to Green Bits

1. Sign in to the Green Bits Register app.
2. Tap the menu icon .
3. Tap Settings.
4. Tap Receipt Printer.
5. Tap TSP143 to select the printer.
   

   Note: If you have multiple Ethernet receipt printers connected to your network, you will see all of them listed here. The printer that you select has a check mark next to it.

6. Tap Test Print to confirm the connection.