The Prevent Sales When Quantity Reaches 0 setting under Store Options automatically marks as Not For Sale any inventory item that reaches zero to help prevent overselling and keep you in compliance. Stores in some states should also audit and close packages on a regular basis as part of general inventory best practices. Read on to learn more about the distinction between Not For Sale and Closed statuses, and how the Prevent Sales When Quantity Reaches 0 setting works.
Not For Sale vs. Closed
An inventory item that is marked Not For Sale is not displayed in the Register app, and therefore can't be sold.
The act of marking a package or lot Not For Sale is not reported to the state; rather, it is a tool within Green Bits to help you manage individual items and prevent budtenders from over-selling. This function is available in all markets.
An item can also be closed (in states that use the Metrc traceability platform). Unlike marking as Not For Sale, the act of closing a package is reported to the state traceability system, and indicates that the package is completely sold out and no longer active in your store.
This function does not apply to Washington users - under the Washington system, when a lot reaches a quantity of zero, it is automatically considered inactive and there is no additional required step of closing it like in other markets.
Green Bits will also automatically mark as Not For Sale any item that has a quantity of zero for 120 days or more. Read more here.
How the Prevent Sales setting works
Turning on Prevent Sales When Quantity Reaches 0 means that Green Bits will automatically mark a SKU Not For Sale when it reaches zero quantity, and it will automatically be removed from the register so budtenders can no longer sell that specific SKU.
If this setting is turned off, Green Bits will allow you to sell any SKU in your inventory regardless of quantity level, dropping into the negatives if the count reaches zero.
If you find that you do in fact have more inventory on hand than you thought, or there was some error in the count, you can still mark the SKU as For Sale again and adjust the quantity.
Green Bits does not report changes to the status of a Product to the state. This is only an internal inventory management tool in Green Bits.
Closing a package (does not apply to Washington stores)
As a general practice, we recommend that an inventory manager periodically visit the Packages in Back Office and perform an audit of all packages that have reached zero quantity (you can sort quantity from lowest to highest by clicking Quantity).
Each package will show current quantity, and an Actions button to the far right, beyond which are Close Package and Adjust Quantity. Verify that each package has in fact sold out, and then select Close Package. This will report the package as closed in the state system as well, and also automatically marks associated SKUs Not For Sale, if that hasn't been done already. If a package has not been sold out and there's been an error in the count, use the Adjust Quantity option to correct the error and then leave the package open until it is truly sold out.
If you make a mistake, you can always click the Actions button again and select Reopen Package. This will also be reported to the state, and frequently closing and reopening packages may be flagged by the state system. Green Bits does not automatically close packages for this reason, so as to avoid inadvertent package closures and reopenings.
I have Prevent Sales turned on. Why do some of my items still have a negative quantity?
Even with Prevent Sales When Quantity Reaches 0 turned on, you may still end up with negative quantities in some cases.
The register will not prevent a budtender from selling multiples of a SKU even if there isn't enough quantity to satisfy the sale.
For example, if there are 3 units of a SKU in Green Bits inventory, but there are actually 4 on hand physically, and a customer wants to buy all 4 of them, the register will still allow this even when "Prevent Sales When Quantity Reaches 0" is turned on. In this way, small inventory discrepancies will not result in a budtender's inability to sell an item that is physically on hand. In this scenario, the quantity would drop to -1, and then the SKU would automatically be marked Not For Sale.
For more information, learn how to prevent and investigate negative inventory.