Protect your store with Automated ID Verification

Checking IDs has always been a time consuming and error-prone process, but not anymore! 

With our Verify Customer Age At Purchase Time  enabled, you can streamline the whole process and ensure you are only making sales to customers which you are allowed.

 

Why turn on ID verification?

Every state has strict regulations around age limitations.  Cannabis retailers must stick together to help comply with state regulation to help legitimize the industry and keep federal law enforcement out of regulated states, and to help change public fears after 80+ years of prohibition propaganda.  We all know the  ramifications of accidentally selling to a minor range from high fees to losing your license.  

State regulators at any time could send an 18 - 20 year old into your store to use their real ID. In each of these minor decoy operations, these minors are advised not to lie when asked about their age.  The main reasons dispensaries fail these type of decoy operations were not due to failing to ask for ID -- Budtenders are asking for these customer IDs, they just aren’t reading them correctly

Green Bits offers two features that when both turned on will guarantee your dispensary to pass the Minor Decoy Operation: 

  • Verify Customer Age at Purchase
  • Scan All IDs at time of purchase

 

Turn on your ID Verification

ID verification will be a premium feature, but we are providing it to all our existing customers for free during its beta period. 

To enable Verify Customer Age At Purchase Time

  1. Go to your register settings page in the Back Office.
  2. Check the box next to "Verify Customer Age At Purchase Time". 
  3. Restart your register application. 
  4. As soon as you do this, you will see a new "Verify Age" button on the register.

 

How it works at the Register

With this setting enabled, Budtenders will not be able to make a sale until a valid 21+ birthdate is entered. 

To verify age at the Register:

  1. At the end of the transaction, the "CHARGE" button will appear greyed out.  
  2. There is a Green Button that says Verify Age.  Tap this to enter this birthdate. The first is to tap the "Verify Age" button and enter the date manually.
  3. Once you verify age, you can now click the "Charge" button 

 

 

Scan All IDs at time of purchase

The most reliable way to enter this birthdate is by using your 2D barcode scanner to scan a barcode on the back of most driver's licenses

When you scan this barcode, we automatically read the correct birthdate and will inform the Budtender if the customer is not 21+.   This will help prevent any accidental entry of birthdates in the system.

The barcode to scan looks like the following:


In this example you would scan the 3D barcode on the top. If you scan the 1D barcode at the bottom, it will *Only* pull in the Drivers License ID.  You want to be sure to scan the barcode that pulls in the Customer Birthday.

To turn on Scan All IDs at time of purchase: 

  1. Go to your register settings page in the Back Office.
  2. Click on Roles in the menu bar on the left.
  3. Choose Budtender role. 
  4. Next to "Make Sales" click Advanced. 
  5. Un-check the box next to Manually verify age
  6. Click Save.

 

PRO TIP : We highly recommend training all of your Budtenders prior to turning this on. It's a very simple to do process, but you don't want to leave anyone unprepared, especially a role that is customer facing. 

 

That's it!  You've set it up so that can only sell to this customer after you scan their ID! 


BONUS! 

One other thing that Scanning ID adds is the ability to scan this barcode to enter in customer information. If you tap the Customer button on the register, then tap Add Customer, you can scan the 3D barcode to enter in the customer's name and birthdate to quickly track customer information.    

 

Read more great features like our Customer Queue!

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