If your Socket Mobile scanner is giving you trouble, or you need to change between HID and iOS mode or need to pair the scanner with a different device, follow the steps below.
Socket CHS Series 7 scanner shown. The same steps apply for the Socket D750.
1. Forget the device
Tap the “i” icon, then Forget this device.
We also recommend turning off Bluetooth at this point. If you can, also turn off any other nearby Bluetooth devices.
Tip: if you have multiple registers and you're unsure which scanner is paired with which iPad, compare the MAC address shown in the Bluetooth settings with the last 6 characters in the MAC address on the label on your scanner.
CHS Series 7:
Listen for three beeps. This deletes the scanner's paired device memory and turns the scanner off.
3. Turn the scanner back on
Hold the small button down until you hear two beeps.
4. Scan this barcode
Scan the barcode above. Listen for multiple beeps. If you don’t hear any, try scanning from different angles, and/or from 1-2 feet away. This barcode resets the device to factory settings. When scanned successfully, the device will automatically turn off.
5. Turn the scanner back on
6. Scan this barcode
If you're setting up this scanner for use with Back Office rather than the register, or for an inventory audit, skip this step.
As before, listen for multiple beeps in different tones before continuing, varying the distance and angle. This barcode activates iOS mode, which is required for proper functionality with the iPad.
7. Tap the device to reconnect
If you turned Bluetooth off earlier, turn it on again now.
You should see a Socket device appear in your iPad's Bluetooth settings. Tap to connect.
8. Wait for the device to connect
The device status will change to “Connected”
Note: if the device initially displays as "Keyboard", this indicates the scanner is still in HID mode, and the barcode in step 6 did not scan successfully.