Articles in this section

See more

Back Office label printer setup

  • Updated

Follow
Was this article helpful?
5 out of 13 found this helpful

Follow the steps below to connect a label printer to your network and print compliant package labels and barcode labels from your computer.

Before you begin

  • Check your Internet connection
  • Make sure you have all the necessary hardware (see below)
  • Make sure you have unit-based inventory items to print labels for. Labels for weight-based items are printed from the Register or from the Weigh Station
  • Make sure you have an available Ethernet connection on your router or network switch

Checklist of hardware

  • Zebra label printer model ZD410, LP 2824, or GX420d (Nevada only)
  • Label printer power cord
  • Ethernet cable 
  • Personal computer

1. Connect the printer to power

Using the power cord that came with your printer, connect to any available outlet or power strip (LP 2824 shown).

2. Load labels

For Zebra LP 2824 — See Zebra's LP 2824 Manual, page 13.

For Zebra ZD410 — See Zebra's ZD410 Manual, page 30.

For Zebra GX420d — See Zebra's GX420d Manual, page 15.

3. Connect the printer to your network with an Ethernet cable

Do not connect the Ethernet cable to the computer that you use for Green Bits Back Office.

Connect an Ethernet cable to the port on the back of your printer. Connect the other end of the cable to an available LAN port on your router, network switch, or Wi-Fi extender. Typically these ports will be labeled "LAN" and/or numbered. Make sure not to connect to any port labeled "WAN" or "Internet".

4. Turn on the printer

ZD410 - Power button located on the top of the printer

LP 2824 - Switch located on the right side of the printer

GX420d - Switch located on the back of the printer

5. Access the Back Office using Google Chrome

Printing labels from your computer requires the Google Chrome web browser. If you don’t already have Chrome on your computer, download it here.

In Chrome, navigate to secure.greenbits.com and log in to the Green Bits Back Office.

6. Install and open the Label Printing App

In Back Office, select the Settings gear > Label Printer. Select Install Label Printing App, then Add To Chrome

Note: You must use a desktop or laptop computer. You will not be able to install this app on your iPad or another tablet device. The label printing app is a Chrome extension and is compatible with Windows and Mac.

Once installed, select Launch the App from your Chrome Extensions menu, or Launch Printer Config from the Label Printer page in Back Office.

A Label Printers pop-up window will display. If your computer and printer are connected to the same network, the printer's IP address will be automatically shown in the Label Printers pop-up window. Otherwise, click here for troubleshooting steps.

7. Click Test Print to verify the connection

A successful test print label will have a barcode with *1234567812345678* below it.

Once you've successfully connected your printer to your computer, you're ready to start printing labels!

Related articles

Comments

0 comments

Please sign in to leave a comment.