If you need to void a transaction because of a mistake, you can do it at the Register. Voiding mistakes makes sure that your tax obligations are accurate and your inventory counts are spot on.
Voids apply to an entire transaction.
- Open the Register app.
- Tap the side menu and select Activity.
- Search for the transaction by receipt ID or item SKU or scroll through the chronological list of transactions.
- Select the transaction.
- Select Void.
- Enter a note and Confirm.