Voiding transactions is a necessary part of any retail store. Mistakes happen. In marijuana retail it's especially important that you fix these mistakes by voiding ALL false sales. This ensures that your tax obligations are accurate and your inventory counts are spot on.
A void is very similar to a return, however note that a void will always apply to the entire transaction, whereas a return is item-specific.
1. Open the Register app.
3. Select the transaction to be voided
Search by receipt ID or item SKU, or scroll through the chronological list of transactions, then tap Void.