Void sales at the Register

If you need to void a sale because of a mistake, you can do it at the Register.

You need Alter Sales permissions to process voids.

Voids apply to an entire sale. Process a return if you only need to remove a specific item or items from a sale.

1. Open the Register app.
2. Tap the side menu and select Activity.
3. Search for the sale by receipt ID or item SKU, or scroll through the chronological list of transactions.
4. Select the sale you want to void.
5. Select Void.
6. Enter a note and Confirm.

The void transaction displays in the Activity list.

Once you void a sale on the Register, Green Bits automatically adjusts your inventory and your current drawer's expected cash total to reflect the void.