How to contact Green Bits Support

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We want your experience with Green Bits to be simple and valuable, and we are here to help!

If you have an issue that is preventing your store from making any sales, call us at 877-420-7520.

You can find answers and guidance any time right here on our Help Center. You can also find updates on the status of Green Bits systems at

If you have a question that our docs or status page doesn't answer, contact Support.

Support chat in the Back Office

To get help through chat during business hours, select the chat icon in the Back Office.

Enter your issue in the chat tool, including as many details as you can. One of the Green Bits Support agents will respond to you in the chat tool.

Help button on the Help Center

  • Select the Help button to send Support a message.
  • Enter your name and email address.
  • Describe your issue. Include as many details as you can, so we can help you faster!

Help icon in the Back Office

If you ever need the contact info for Support, select the help icon in the Back Office:

We love hearing from you! Let us know in the comments if our docs are helpful and what else you'd like to hear from us.

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