How to contact Greenbits Support

We want your experience with Greenbits to be simple and valuable, and we are here to help!

You can find answers and guidance any time right here on our Help Center. You can also find updates on the status of Greenbits systems at greenbitsstatus.com.

If you can't find the answer to your question, you can contact Support Monday - Friday 6:00 AM  to 8:00 PM PST and Saturday - Sunday 7:00 AM to 6:00 PM PST through:

• Chat
• Email help@greenbits.com
• Phone: (877) 420-7628

Chat

You can chat with Support agents from the Back Office to get quick help during staffed hours.

1. From any page in the Back Office, select the Help button.
   
   
2. Select Contact Us.
3. Select the category that most closely matches what you need help with, and type your message.
4. Select Start Chatting.
   • If you are starting your request outside of staffed hours, select Send Message and Support will get back to you as soon as possible.

Attach a file or video to chat

You can attach a video or other file to a chat, so we can understand your issues better.

In the Chat window, select the Attachment icon, find your file, and select Open.