In most cases, the recommended procedure for correcting errors in the conversion process is to undo and then redo the conversion.
For example, say we created 20 one-gram pre-rolls of Headband from 20 grams of bulk flower. But when we made the conversion in Green Bits we accidentally transposed the number of units and the weight per unit and ended up creating one pre-roll unit at 20 grams.
If we were to sell this at the register, it would result in a 19-gram variance (only one gram physically left our store, but due to the conversion error we reported a sale of 20 grams). Similarly, if we attempt to correct this by adjusting the quantity from one unit up to 20 units, we would be adding 19 units at 20 grams each, effectively creating 380 grams out of thin air!
So, it's very important we correct this mistake before doing anything further with this SKU:
1. Go to Inventory > Packages and search the package ID
2. Select Actions > Adjust Quantity
A pop-up window will display all products and SKUs associated with this package ID.
Note in this example that although this pre-roll should be 1 gram per unit, due to the conversion mistake we now have 1 unit at 20 grams. At this point, the weight per unit cannot be corrected.
Instead, we'll need to make adjustments to revert to a pre-conversion state.
3. Adjust the quantity of the incorrectly converted SKU down to zero
Note that this adjustment alone will reduce our Total quantity on hand by 20 grams (approx. 0.705 oz), so we'll also need to adjust our original bulk SKU so that there's no net change to the total package quantity.
4. Adjust the quantity of the original SKU up
Adjust the original SKU to the same quantity as before the conversion mistake, in this case, 1.7 ounces.
In effect, we're not changing the Total quantity on hand, but rather changing how this 1.7 ounces of flower is distributed among two associated SKUs.
Select Entry Error from the Reason menu, include a Note explaining the error and select OK.
Learn more about adjustment notes best practices.
Double-check for accuracy, then select Looks Good.
If Prevent Sales When Quantity Reaches 0 is enabled, this will also automatically mark our incorrectly converted SKU, (now at zero quantity) as Not For Sale, so it won't appear in the register and cannot be accidentally sold.
If this setting is disabled, be sure to manually mark your incorrectly converted SKU as Not For Sale or Archived.