Greenbits Support may ask you to clear your browser’s cache in some circumstances. This article will you walk you through how you can perform this action on a variety of internet browsers.
Chrome
Windows
- Select the menu icon in the top-right corner.
- Select History, then History again.
- Select Clear Browsing Data.
- Check Browsing history, Cookies and other site data, and Cached images and files.
- From the Time Range drop-down, choose All time.
- Select Clear Data.
- Close and restart Chrome for the clearing to take full effect.
Mac
- Select Chrome from the menu bar at the top of your screen.
- Select Clear Browsing Data.
- Check Browsing history, Cookie and other site data, and Cached images and files.
- From the Time Range drop-down, choose All time.
- Select Clear Data.
- Close and restart Chrome for the clearing to take full effect.
For more more information on clearing Chrome's cache, visit Google's documentation.
Firefox
Windows
- Select the menu icon in the top-right corner.
- Click Select Options.
- Select Privacy & Security.
- Scroll down to Cached Web Content and choose Clear Now.
- Close and restart Firefox for the clearing to take full effect.
Mac
- Click the menu icon in the top-right corner.
- Select Preferences.
- Select Privacy & Security.
- Scroll down to Cached Web Content and choose Clear Now.
- Close and restart Firefox for the clearing to take full effect.
For more more information on clearing Firefox's cache, visit Mozilla's documentation.
Safari
- Select Safari from the menu bar at the top of your screen.
- Select Preferences.
- In the Privacy tab, choose Manage Website Data.
- Select Remove All.
- Select Done.
- Close and restart Safari for the clearing to take full effect.
For more more information on clearing Safari’s cache, visit Safari’s documentation.
Microsoft Edge
- Select the Hub icon in the top-right corner of the screen.
- In the History tab, choose Clear history.
- Select all boxes.
- Select Clear.
- Close and restart Microsoft Edge for the clearing to take full effect.
For more more information on clearing Microsoft Edge’s cache, visit Microsoft’s documentation.
iPad
- Click and hold the Power button until the "slide to power off" appears.
- Let go of Power button.
- Select and hold the Home button until you return the Homescreen.
- Shutdown and Restart the iPad for the clearing to take full effect.
For more information on Restarting your iPad, visit Apples documentation.
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