If a cashier makes a mistake when entering a Paid In or Paid out at the Register, you can correct this in Back Office on the Shifts Report.
You need Update paid in and paid out permissions to edit a Paid In or Paid Out.
- Go to Reports > Shifts.
- Select the shift where you need to add or edit a Paid In or Paid Out. This opens the Shift Report.
- Scroll down to the Cash Balance section and select the total of either Paid In or Paid Out. This opens a list of all Paid Ins or Paid Outs from the selected shift.
- Select Edit.
- Edit the Type, Amount, or Note (limit 255 characters) as needed.
- Select Save.