If your store does not have Express Check-in or if you are checking in a patient who is under 21, check in customers and patients manually from the Back Office.
If a customer doesn't want you to scan their ID or record their information, you can check in recreational customers without creating a profile.
- Check the person's ID to verify their age and that the ID is legitimate.
- In the Back Office, select Customers.
- Enter the customer's info to search for them and select them when they appear.
- If they aren't in your system yet, select Add Customer.
- Select a Customer Group and enter the person's information.
- Select Save.
- Select Check In.