Customer Account Portal: Manage your Subscription and Billing

From the Back Office, you can access your Greenbits Customer Account Portal. This portal is accessible by account owners. This portal allows you to view information about your subscription, as well as self-serve some billing items.

To access, select Settings > Subscription & Billing.

Note: if you are not an account owner, you will get a permission denied error. Only account owners can access Subscription & Billing.

You will be redirected to your Greenbits Customer Account Portal homepage. From here, you can manage different aspects of your account such as your subscription and billing. You can also order hardware, view support tickets, access Greenbits University and the Help Center, visit the Greenbits blog, or return to the Back Office.

From the Manage Subscription page, you can:

• Add a New Location
• Manage Devices
• Cancel Location
• Cancel Contract

From the Manage Billing page, you can:

• Add a Payment Method
• Manage Payment Methods & Enroll in Autopay
• Manage Billing Contacts
• View and Pay Invoices
• Quick Pay

Chat support is available on every page of the portal by selecting the Help button from the lower right corner of the page.