LCB Contact info:
Regulatory and reporting: Examiners at email@example.com or 360-664-1614
Compliance: Enforcement and Education division at firstname.lastname@example.org
Technical support: IT Helpdesk at email@example.com or 360-664-1776
- Will I still go to the Incoming page in the Greenbits Back Office to receive inventory?
- Answer: Yes, you will still use the Incoming page to receive inventory. From the Incoming page, you will add manifests manually to receive incoming inventory. Then, you will use the State Link page to create reports for inventory reporting.
- What is the definition of "weekly reporting" ?
- Answer: Week is defined as Sunday - Saturday. After the transition period, all licensee weekly reporting will be expected by no later than Sunday for the previous week. Reporting more frequently that weekly is allowed.
- Will stores in Washington keep the option to reuse SKUs when creating new manifests or will this option be removed?
- Answer: The state requirements call for the SKU / external id to be unique, so no more reusing of skus for cannabis products. We tried not to change how they work on non-cannabis products which allows reuse
- How do I manually create manifests?
- Answer: To receive inventory, you will manually add manifests on the Incoming page of the Back Office using the Add Manifest button. The process will be similar to adding inventory for untracked stores. More training coming soon!
- What is the new External ID field and how does it relate to lots/global IDs?
- The CCRS traceability system requires a new ID called the External ID. Greenbits will use the existing SKU field as the External ID link. The field names in the Back Office have been changed to SKU/External ID. Please note that the External ID is in addition to lot numbers
- Duplicate SKU's
- CCRS will not allow duplicate SKU’s on cannabis products. Due to this change we have removed the ability to generate sku’s on cannabis products ONLY. The External ID must match the SKU and unfortunately this may mean you will need to update the stickers on items. For non-cannabis products this will not apply.
- What does a store do if they receive an item on a manifest that they want to reject? Such as moldy flower or if they want to reject an entire manifest?
- Answer: If they are loading a manifest generated via the WCIA format they will need to go back to the vendor to update the WCIA file sent with the refused items. If not, they would need to choose between denying the entire delivery, or manually entering the manifest sans the rejected items.
- How can I get more information on these changes from the State of Washington?
- Answer: If you need any further information, please visit:
- CCRS User Guide, https://lcb.wa.gov/sites/default/files/publications/Marijuana/CCRS/211116%20--%20CCRS%20user%20guide%20v.3%20rrvj.pdf
- State website, https://lcb.wa.gov/.